Support for Small Companies

 

For over 10 years we have been providing IT support services to small companies in the Tucson area. We understand that while the network may be small, the need for reliable computing capability is great. From initial design and installation to on-going support, Silverado has a documented reputation for providing great service.

We offer a variety of programs to meet your needs:

• Total care service plans
• This plan includes network assessments, remote and on-site support, 24/7 remote monitoring and alarms, security management, patch management, asset management, performance reporting, virus/spam protection, strategic planning, and more.
• Managed service plans
• For customers that only need limited involvement, we offer monitoring and management services at a reduced level. This can include services like content filtering to restrict web access, alert notifications for system issues, daily back up verifications and other related services.
• Time and materials repair
• Just call us when you need us.

Services for Mid-Sized Companies

Organizations with 50 – 500 users have some unique challenges. While their computing needs may be as complex as the “big guys”, they frequently have to provide these services with smaller budgets and less staff.

Silverado has flexible service offerings for projects, upgrades, or other temporary needs. The company also has the technical expertise to deliver enterprise class services with blade servers, storage, virtualization, and related technologies.

Our projects are fully documented with a focus on knowledge transfer to the in-house staff. Of course we are always available for post installation support on a remote or on site basis as needed. These services are delivered by certified engineers and technicians that follow our well established best practices.

Complimentary Services

Microsoft Sharepoint Design and Implementation

This powerful program is helping workgroups around the world improve their productivity.

Security Assessments

Are you following industry best practices to protect you from internal and external threats? Do you need to meet compliance standards for HIPPA and SOX?

Training services provided by New Horizons – a Microsoft Gold Partner

Microsoft end user training on Word, Excel, Outlook and more
Cisco technical training
Microsoft technical training

Internet Connectivity

Call and find out if you have the right connections at the right price