“Now, with our new remote management services, our clients will experience less down time and enjoy a faster response time to issues,” said Gene Hechler, president of Silverado Technologies. “This addition gives our clients the opportunity to increase employee productivity, prove legislative compliance, and reduce overall IT spending.”

According to Don Begg, Do IT Smarter CEO, the typical end-user can anticipate a 30 percent reduction in hardware maintenance costs and a 65 percent reduction in the amount of time spent on network troubleshooting and repairs through the use of remote management solutions. Compounded with a reduction in trouble tickets, staff hours and a decrease in dispatched staff, businesses can save tons of money on IT support costs annually.

Silverado has been able to add these services almost overnight with the assistance of San Diego-based managed services provider, Do IT Smarter. Do IT Smarter is the leader in transitioning solution providers, like Silverado, to managed service providers. The company made its own transition over five years ago. The experience allowed Do IT Smarter to develop the technical knowledge, business knowledge and technical solutions required to develop a successful MSP practice. This knowledge is shared with channel partners, like Silverado, in the form of technical training, sales training, business methodology training, implementation support, marketing support, and customer activation support.

The new remote management service is the latest addition to Silverado’s current suite which includes network design, installations, upgrades, desktop repair, security and network assessments, VOIP solutions, and disaster recovery.

About Silverado Technologies

Since 1998 Silverado Technologsies, has provided network infrastructure design, installation and support to over 300 clients in Arizona. Utilizing industry “best practices,” its goal is to provide high-performance, reliable and secure network environments therefore improving productivity while reducing downtime and TCO (total cost of ownership). With certifications as a Microsoft Small Business Specialist, Microsoft Certified Partner for Network Infrastructure, Cisco Certified Partner and NSI Certified for Double-Take High Availability programs , Silverado is committed to providing the best and most complete customer service. To learn more, please call 520 903-1580 or visit the website at www.silveradotech.com.